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Sky Broadband Users Accidentally Blocked from UK NHS Website and App – ISPreview UK

Published August 17, 2026

  • Sky Broadband Users Accidentally Blocked from UK NHS Website and App - ISPreview UK

    Customers of the UK Sky Broadband ISP spent most of the 23rd of June unable to access the main NHS website and app:

    customers of Sky Broadband reported that they were unable to access the main NHS website and app earlier in the week, seemingly after the internet provider accidentally managed to block it. But Sky has since suggested that the fault might have been with the NHS. The issue prevented people being able to access their medical data and manage appointments etc.

    The problem appears to have occurred on Tuesday morning (23rd June 2026) and was reported across social media (X, Facebook etc.), including via threads on Reddit and Sky’s Community Forum. Customers initially thought the problem was with the NHS itself, but the health service instead pointed the finger of blame at the ISP (no other internet providers seem to have experienced the issue).

    (via gwire, who notes that all DNS traffic for Sky customers is filtered...)

    Tags: sky broadband isps uk networking via:gwire dns