Why heroism is bad, and what we can do to stop it
“What is heroism [in an SRE team]? Why is “the Hero” a bad role to have on a team? In this article, learn about how to build your team to avoid heroism, and when heroics can indeed be useful.” Nice short preso on the negative role of “the Hero”, aka the “Hero Coder Syndrome” (via namcat)
(tags: via:namcat heroism hero-coder-syndrome sre ops oncall systems teams work emergencies)